Zoom Hostess

Cloud Rexpo Pvt Ltd is looking for a tech-savvy professional to join the team as a Zoom Host and HR Receptionist. This unique role combines managing the physical front desk with overseeing the technical aspects of virtual Zoom meetings, including interviews, onboarding sessions, and client calls. The ideal candidate will be highly organized, an excellent communicator, and able to maintain composure under pressure while ensuring smooth operations both online and in-person.

Key Responsibilities

Virtual Zoom Hosting & Management:
- Launch and manage all corporate Zoom sessions promptly, including interviews, onboarding, and briefings.
- Configure backend settings such as waiting rooms, security features, recordings, and participant permissions.
- Admit candidates, introduce the HR panel, and facilitate seamless transitions during interviews.
- Troubleshoot live audio, video, or connectivity issues quickly to avoid disruptions.
- Maintain accurate logs of sessions and securely organize video recordings for future reference.

Physical Front Desk & HR Support:
- Welcome candidates, clients, and vendors while maintaining a professional and tidy reception area.
- Verify interview schedules, distribute application forms, and manage waiting area timelines efficiently.
- Screen, route, and log incoming telephone calls to ensure effective communication.
- Update visitor logs and assist in preparing interview packs or onboarding kits as needed.

Required Qualifications & Skills

- 1 to 2 years of experience in a front-desk, reception, or customer-facing role; experience in HR or recruitment coordination is highly desirable.
- Minimum education level of Intermediate (FA/FSc), with a Bachelor’s degree preferred.
- Proven expertise in managing Zoom host controls, including breakout rooms and backend settings.
- Basic IT troubleshooting skills related to audio, video, and network issues, along with proficiency in MS Office applications such as Word, Excel, and Outlook.
- Fluent verbal communication skills in both Urdu and English, with professional English writing abilities.
- Strong multitasking capabilities, the ability to remain calm under pressure, and a high level of discretion when handling confidential HR information.

Preferred Qualifications and Benefits

- Salary up to PKR 60,000 per month.
- Work in a state-of-the-art, technology-driven environment that supports professional growth.
- Access to comprehensive training programs and career development opportunities.
- Working hours are from 8:00 PM to 5:00 AM.
- Location: Chandni Chowk, Murree Road, Rawalpindi.

This role offers an exciting opportunity for candidates who thrive in dynamic environments and enjoy balancing technical responsibilities with interpersonal interactions. If you are organized, tech-savvy, and professional, this position provides a platform to contribute meaningfully to both virtual and physical HR operations.