。该工作已被公司管理人员暂停申请，不再接受简历投递

National Service Manager

Resorsify

发布 Jan 05, 2023 333 查看

PKR. 100,000 - 125,000/Month

Resorsify is looking for National Service Manager To manage nationwide Customer Services Centers and their Operations.

REQUIREMENTS:

To oversee nationwide service and warranty related issues.
To impart trainings to service team and others.To verify and process warranty claims nationwide as per M&P and Huawei standard procedures.
To assist customer service team in understanding and operating features.
To forecast and place parts orders on regular basis.To assist Management in developing and improving system and process.
To maintain complaint and repairs record
.To make regular presentation to the management.
Do regular market intelligence, SWOT analysis and suggestions for improvements.
To ensure top ranking in all mystery shopping /survey by the company and industry.
To keep all equipment fully functional and calibrated.Ensure availability of spare parts and management of inventory on regular basis

Reporting to: General Manager Huawei

Repartees: Service Centre. Manager

Department/ Division: Telecom- Huawei

Grade: M-4

INTERACTION:Internal: Sales team, Finance, Accounts, Logistics, Admin, Imports and Service Centre staff; HR and Internal Audit

External: Customers, Dealers, Principals, Retailers, Wholesalers, Stockists, etc

KEY COMPETENCIES:

Skills:

Relationship Building
Team Management
Time Management
Planning & Organizing
Communication
Problem Solving

Attitude:

Customer Oriented
Self-Motivated
Committed
Positive

Knowledge:

Industry Knowledge
Market Knowledge
Mobile Devices
Trouble Shooting Level 1,2 & 3 repairing
Gear devices

技能

Head Hunting Client Realtionship Management Relationship Building Channel Growth Team Building

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

卡拉奇, 巴基斯坦

性别:

男性

年龄:

30 - 60 年

最低学历:

学士

职位等级:

部门主管

经验:

8年 - 10年

在之前申请:

Feb 06, 2023

发布日期:

Jan 05, 2023

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

50-59%

Resorsify is an esteemed name in HR Consultancy and Business Process Outsourcing in and out of Pakistan. We help organizations with a handsome array of human resource solutions and take that daunting burden off them.