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Job Description

WHO WE ARE



PTCL is a Leading Telecom Company of Pakistan, serving its
customer base all across the country. With a mission to revolutionize the
Telecom Industry, PTCL is providing the largest Integrated Information
Communication & Technology (ICT) services in Pakistan.



PTCL provides a growth & development driven culture with
dynamic learning opportunities to its employees which enables them to broaden
their horizon and develop as true professionals. We are an equal opportunity
employer where diversity and inclusion is foundational to how we operate. Our
Corporate Values “We Care, We Put Customer First, We Work as One Team, We
Embrace Change” are embedded in company culture resulting in a cohesive team
environment, guaranteeing success of the organization and development of its
employees.


RESPONSIBILITIES

  • Assigning monthly targets and monitoring regional and exchange level performance
    of Faults, Repeated Complaints, Denial, Mean time to resolve, Mean time to
    provision of all products. 
  • Regional and exchange
    level daily monitoring of pending orders to ensure speedy installation.

  • Maintaining and providing all the data related to business operations
    KPIs 

  • Coordination with regions to ensure rationalized Field Force Mapping / Time and
    Motion Study

  • Coordination and liaison with IT and Regional Teams for day to day activities.

  • Update and communicate latest Business Operations developments, initiatives and
    competitive actions within the channels



Job Details

Total Positions:
1 Post
Job Type:
Job Location:
Gender:
No Preference
Apply Before:
Nov 10, 2020
Posting Date:
Oct 09, 2020
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PTCL

Telecommunication / ISP · More than 5000 employees - Islamabad

pPakistan Telecommunication Company Limited (PTCL) is proud to be Pakistan most reliable and largest converged services carrier providing all telecommunications services from basic voice telephony to data, internet, video-conferencing and carrier services to consumers and businesses all over the cou ...Read More

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