Troubleshooting/Reporting current interconnections/customers.
· Binds status inbound & outbound
· Daily Traffic
· Route Performance (Delivery rate %)
· SDR Look up
· Resolve/escalate trouble tickets
Establishing bind with vendor/customer.
· SMPP interconnection form
· VPN Details
Opening Trouble Tickets with the suppliers and platform vendor.
Proficient in MS Office, Professional Email drafting, SMPP connection, SS7 – Sigtran connection, VPN connection, Maria DB, Mongo DB & MySql, Kannel, Restcomm, Ksmpp, Strongswan, Redhat linux certified.
Proficient in English