• Manage large number of outbound calls in a timely and efficient manner
  • Follow communication scripts when handling different customer concerns
  • Obtain client information by making telephone calls, interviewing clients and verifying information
  • Determine eligibility by comparing client information to requirements
  • Maintain and improve quality results by adhering to standards and guidelines
  • Keep record of all conversations in the call center database in a comprehensible way
  • Meet personal/ team qualitative and quantitative targets

Job Details

Functional Area:
Total Positions:
5 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jun 02, 2018
Posting Date:
May 02, 2018

ZNS Global Access Pvt. Ltd.

Media/Communications · 51-100 employees - Islamabad

ZNS Global Access likes to present itself as a technology marketing company operating in media and automation space. After years of experimenting and accomplishing milestones, we are confident that our body of knowledge is not readily available in Pakistan. ZNS | Global Access helps industry leaders build great brands by creating engaging experiences for consumers wherever they live in the digital world, ranging from Surface screens to blogs. We believe the future of marketing is not about recycling TV spots or placing screaming billboards at expensive sites. Marketing is all about harnessing the social and immersive nature of digital to build memorable experiences with consumers and empowering those consumers to share your brand with each other. Our clients put digital at the core of their ability to improve, even transform, their businesses. To help our clients, we apply offerings that encompass digital advertising, website design, search, email, analytics, and social media, among other capabilities. Increasingly, ZNS | Global Access advising marketers on Social Influence Marketing, our approach for employing social media and social influencers to achieve the marketing and business needs of an organization. Capabilities Interaction Design Consumer Interaction 1-2-1 Engagements Trade Relations Technology Architecture & integration Analytics Loyalty Network Design Emerging Media Social Influence Marketing Interactive Outdoors

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